kmisproducts

=KMIS Products - Our Menu!= =Addis Team Brainstorm=

On 9 December 2011, members of the Addis KMIS team met and brainstormed what we do well that we could 'sell' in 2012 and beyond.

Here the first results:

1. ILRI website : should take you to all ILRI content, all ILRI outputs, be really beautiful, be easy to use, have content that is easy to find

2. ' High Quality Organized Information Delivery System' ; providing our quality expertise for others to use, providing organized content for ILRI and other users, offering server space for other CG to use [based on cgspace/mahider]

3. Strategic communications advice : flexible, tailored, for anyone, on versatile comms, fully-fledged innovative comms support

4. Comms and KS package for ILRI projects : excellent and quality event facilitation, documenting of meetings, training in tools, customer focused

5. Events with a difference : Interactive, organized, effective and result-oriented [high quality] event delivery; Flexible (on demand), integrated (in wider processes, not one-off) events

6. Sustainable information management : solid (based on expetise and skills, well-supported), valid over time, longer term, future proof, comprehensive

7. Products with a difference : Flashy, bright, 'glossy', WELL-DESIGNED products, not dull, very good branding, cool logos ...

8. Resilient KS for communities : beyond events, design, support, engage making comms work for communities in the longer term (yammer, projects ...)

The second assignment was to identify some things we could do differently, to be more effective, to have more impact. Here are the quick results:

1. look beyond the CG and ILRI for customers 2. proactively approach customers ... with clear packages 3. advertizing and promotion of __our__ services, on calendars, yammer etc 4. use various formats - flyers, print, face to face, posters, showcases 5. 'we are the best' 6. better and different 'show and taste' what we do 7. trials ... then they buy! 8. what we can do for you! 9. Really make our services visible 10. ask customers, simple surveys, ....